Overview
Recognizing the need for a flexible, committed, cost effective repair facility, Power Clinic, Incorporated (PCI), was established in 1987. Our customers range from small businesses to international, leading Fortune 500 corporations. Our client-base share a common vision: world-class leadership in products and services. To that end, PCI is committed to assisting our clients fulfill their vision.
Mission
PCI is fully committed to meeting the quality requirements of our customers. Therefore, our mission is to concentrate all of our efforts to:
- Build an open communication channel with our customers, employees and stakeholders.
- Maintain the highest quality standards using the latest technology and methods in conducting repairs.
- Deliver goods and services on time and meet the customers' expectations.
- Recruit, train and retain a top-notch technical staff committed to excellence.
Operating Strategy
At PCI, our belief is that we must practice what we preach. All of our employees are empowered to not only perform the necessary repairs, but to personally enforce our tough quality standards. Each employee provides input and guidance on how we can improve our service to our customers. We value our employees and fully recognize that they are crucial in improving our position in today's competitive world market place. We therefore:
- Actively seek and incorporate employee service improvement recommendations.
- Establish regular skill-based training to continuously maximize our human resources.
- Create incentives that keep our employees involved.
- Recognize our employees achievements.
Organizational Profile
Initiated in 1987, PCI has built a state-of-the art facility that serves the need of its customer base through continuous improvement and total customer satisfaction. PCI's management and technical talent have become a leading, Dallas-based company firmly rooted in serving the customer through its commitment to low cost, quality repairs. Beginning as a one man facility, the firm built its client base from 1 to 400 companies.
Our facility
PCI resides in a 6,000 square feet modern facility designed to maximize operational efficiency. All power supply units are barcoded and tracked through each stage of the repair cycle. We operate within the requirements and parameters of government, military and private industry specifications including:
- Food and drug administration: good manufacturing practices
- AC-100 workmanship standards
- Military specifications